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ACT (Access to Communication and Technology)

Hub - covering: 
West Midlands
Area covered 

W Midlands

Population served 

All ages


Funded by NHS England with a target of 187 new assessments and 595 reviews per annum, which includes people with need for augmentative and alternative communication (AAC), environmental control (EC) and computer access ie not solely an AAC service.

Services provided 

Explicitly funded for assessment and review only. Other services provided to local teams to support the development and maintenance of care pathways such as:
- Ongoing support
- Training
- Telephone helpline

Also responsible for West Midlands Environmental Control provision.


All WTE numbers are approximate and subject to change:
- Occupational Therapy 4 WTE
- Speech and Language Therapy 2 WTE
- Healthcare Science 2 WTE
- Rehabilitation Engineering 4 WTE
- Administration 4 WTE

Funded by 

NHS England

Permanent or project 


Year set up 


Referral process 

TREferrals are made via the ACT Duty telephone helpline Monday, Wednesday and Friday 9.00-16.00 telephone 0121 466 3028