Over the years, Communication Matters has successfully lobbied for improvements to Augmentative and Alternative Communication (AAC) Assessment Services. There is plenty more for us to achieve and on this page we highlight our core aims for lobbying and working with professionals in the NHS and wider AAC community to improve access to AAC support.
Improving clarity of funding
After NHS England
Communication Matters looks for clarification and certainty of funding for AAC users.
The closure of NHS England and the uncertainty this brings makes it even more important that we advocate for a fair system and the elimination of the postcode lottery that currently exists for Assessment Services, AAC provision and Specialist Services across England.
AAC for all
Communication Matters looks for improved access to funding for AAC users whether via the NHS, medicolegal, local authority or charity funding.
Access to funding for AAC services is currently unequal and patchy. A consistent, coherent level of support and access would improve individual communication abilities, quality of life, mental health and ability to build community and connection.
Improving access
Streamlining referral for Assessment Services
Communication Matters supports streamlining the referral process by enabling individuals, parents, teachers and carers to identify the initial need for AAC support, and refer themselves or their family member, student or looked-after-person to local Speech and Language Therapy (SLT) teams for further assessment.
The current point of access to AAC assessments is via GPs. GPs may complete Assessments themselves, but rarely have the specialist expertise required and are more likely to refer to the local SLT team.
Follow up Assessment Services
Self referral to assessments for evolving AAC needs is currently difficult. Accessing follow up assessments needs to be easier, more accessible, and, open to AAC users and their families.
Currently, young people and adults who have gained self autonomy with AAC technology are required to revisit their GP for follow up Assessments for additional or upgraded AAC. The current reassessment process undermines an individual’s ability to advocate for their own needs.
Ending the postcode lottery
AAC & Assessment provision for England, Scotland, Wales and Northern Ireland
Communication Matters supports working with central and local government to identify and tackle the inconsistencies of current AAC Assessment Services and AAC provision.
In each country, there are areas where little provision exists for people with both complex and simple communication needs are not accessing relevant, personalised support at a time or place where they need it most.
