Communication Matters is delighted to be the new host of Communication Access UK (CAUK). As the initiative’s original champion, we look forward to working with our partners, including the Royal College of Speech and Language Therapists (RCSLT) and the MND Association, to further expand communication accessibility across the UK.
Communication Access UK is a collaborative initiative that brings together charities and organisations with a shared vision of improving the lives of the one in five people in the UK who will experience communication difficulties at some point in their lives. The partnership includes Communication Matters, the Royal College of Speech and Language Therapists (RCSLT), the Stroke Association, Headway, the MND Association, the National Network of Parent Carer Forums, the Business Disability Forum, Disability Rights UK, and The Makaton Charity.
Communication Access UK offers businesses and organisations across the UK the opportunity to undertake training in accessible face-to-face, telephone and online customer service. Participants can earn the right to display the Communication Access Symbol, demonstrating their commitment to meeting the communication needs of all customers.
Individuals can also complete the training independently, learning more about communication difficulties, the barriers people may experience, and the practical steps they can take to communicate more inclusively. The online training is divided into four modules and can be completed in stages or in one sitting.
This practical online training can make a significant difference to the way people interact with those who have communication difficulties. Rather than feeling nervous or unsure, participants gain the confidence and skills to communicate effectively and listen actively. For people with communication difficulties, seeing the Communication Access Symbol provides reassurance that staff within the organisation are ready to listen, understand and communicate with them.
To register for training, click the button below to sign up at www.communication-access.co.uk
