This paper provides an overview and preliminary evaluation of the Leonard Cheshire Disability Communication Project. Initiated in 2006, the project aims to provide communication disability awareness training for the majority of Leonard Cheshire staff across the UK and to improve communication and AAC access for its residential service users. The aim is to create a new communication culture throughout the organisation, enabling staff and service users to solve communication challenges in a more responsive and appropriate way.
Researchers at University College London are evaluating this project in three ways:
- assessment of staff knowledge and attitudes towards communication disability before and after their training
- interviews with service users before and after staff training
- in-depth case studies investigating the experiences of Leonard Cheshire service users who use AAC.
Findings from the first round of staff questionnaires and interviews will be reported, reflecting a variety of attitudes and knowledge levels.