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Improving Communication and AAC Outcomes within Fife Social Care Community Support Services

Practice Report
  • Jane Donnelly (FAACT)
  • Sandra Miller (FAACT)
  • Iain Rowbotham (Fife Community Support Services)
Funding / Sponsorship: 
Work funded by Scottish Government 'Right to Speak' initiative

The aim of the paper is to share the outline, delivery methods and outcomes of a joint venture between the Fife AAC Team (FAACT) and Fife Community Support Service (FCSS) staff to improve communication and AAC outcomes for adults with learning disabilities. The initiative goes under the acronym PAACT - Pathway to AAC and Technology - and was funded from the 'Right to Speak' initiative.


The initiative was informed by an initial audit to identify gaps in staff skills and knowledge around the effect of a learning disability on communication and why AAC strategies could help. As a result, two levels of training were identified, developed and delivered - ownership of which has been given to Fife Community Support Services - and four members from FCSS seconded to take this forward within their service. A third, more specialist level of training will continue to be delivered by FAACT, e.g. communication system specific.


As a result, appropriate AAC resources/supports were identified and developed to meet the differing needs of Service Users and the quality of communicaiton engament enhanced for both service user and staff.


We hope that this 'ownership' model of delivery may be used across other similar services to enhance communication outcomes.

Level of Session 
Age Group 
Secondary school
Special school