WESTMARC, Southern General Hospital, 1345 Govan Road Glasgow G51 4TF Tel: 0141 201 2619 Fax: 0141 201 2618 Contact: SCTCI (Scottish Centre of Technology for the Communication Impaired) Email: firstname.lastname@example.org Coverage Area Covered by Service Scotland Population served All ages (children and adults), all abilities/disabilities. Service Scale Around 130 new referrals per year; around 200 on the current caseload. Services provided Assessment – provided on an outreach basis – this is our main activity. Assessments are carried out over several visits in the client's locality, and involve the client him/herself, their family and other carers, education staff (if a child), and any other relevant professionals involved with the client.Training and education – we run courses both at SCTCI and on an outreach basisLoan – our loan bank of equipment is for assessment only – we use this equipment in our assessments, we lend as part of our assessments – and we can also lend simpler communication aids to local therapists/teachers to allow them to carry out their own assessments without needing to refer to SCTCI. Our standard loan period is 4 weeks.Provision – we do not have a budget to provide equipment for individuals on a longer term basisResearch – currently we are not involved in any formal research activity, though we have in the past and will again no doubt. Staffing - 2 x full-time speech and language therapists and 1 x full-time clinical technologist- 1 x half-time administrator Funded by NHS Permanent or project Permanent Year set up 1987 Referral process The majority of our referrals come from speech and language therapy (over 80%). We have an open referral process, so we do accept referrals from anyone. However when the initial contact is made from a family member or potential client themselves, we do advise that they discuss the possible referral with their local SLT as there may be significant support and resource implications. Regardless of source, referrals are accepted on receipt of a completed referral form. Once the referral form has been processed we aim to initiate all assessments within 12 weeks of receipt of the form – we do operate a prioritisation system for the most urgent referrals.